Shipping policy

Myhomefood.nz aims to offer you the best products with its shipping options, whether you live in New Zealand or other countries. We continuously improve our service to deliver the best value for customers. 

Our order delivery is divided into three parts:

Country of Destination:

Order verification, tailoring, quality check, and packaging are shipped to suit 

Processing Time:

Order verification, tailoring, quality check, and packaging. All orders are sent to the team for dispatch within 24 hours after the order is placed. The team process the orders, which takes an additional 1–2 days.

Shipping Time:

This refers to the time it takes for items to be shipped from our warehouse to the destination. 

Regular delivery usually takes about 2–3 business days for customers in North Island, and 3-5 days to South Island. 

Packaging and postage is an additional charge, calculated at the time of purchase.

We confirm stock availability within 7 days, and inform the posting service, with tracking details.

All risk of loss or damage to the goods passes to you when we dispatch the goods.

If you require any more information or have any questions about our site's shipping policy, please feel free to contact by email at info@xcelerate.co.nz